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MASTER SERVICES AGREEMENT (MSA)

TERMS OF SERVICE & DELIVERY SLA

Master Software Engineering & Autonomous AI Systems Delivery Governance & Client Protections Standard

100% IP Code Ownership Transfer
90-Day Bug-Free Warranty
Agile Sprint Delivery

Agile Milestone Approvals

Deliverables verified step-by-step with zero hidden engineering costs.

Full IP & Source Code Rights

All repositories, schemas, and AI model fine-tunes belong 100% to client.

Guaranteed NDA Confidentiality

Mutual non-disclosure agreements executed prior to code & database access.

1. Engineering Sprints & Milestone Delivery

INFERIX executes software projects under structured Agile engineering sprints. Each milestone (Architecture Specification, Alpha Prototype, Staging QA, Production Launch) is governed by formal client sign-off criteria specified in individual Statements of Work (SOW).

2. Intellectual Property (IP) Ownership

Upon receipt of final milestone payment, 100% of custom application source code, UI/UX asset files, database schemas, and fine-tuned AI model weights engineered specifically for the client transfer entirely to the client with zero residual royalties or licensing restrictions.

3. Code Warranty & Maintenance SLA

All custom software and ERP implementations deployed by INFERIX include a standard 90-Day Post-Launch Bug-Free Warranty. Any critical system defects identified within this window are remediated at zero additional charge under our dedicated SLA team.

4. Confidentiality & NDA

Both parties agree to treat all business operational data, trade secret workflows, and technical system specifications as strictly confidential. INFERIX executes mutual Non-Disclosure Agreements (NDAs) prior to inspecting any client database or ERP infrastructure.